Privacy Policy
1. Information We Collect
1.1 Account Information
When you create an account, we collect:
- Email address
- Discord username and associated guild information (if logging in through Discord)
- Payment information (processed through Stripe)
1.2 Usage Information
We automatically collect:
- IP addresses
- Browser type and settings
- Device information
- GrimVault log files
- API usage data
1.3 GrimVault
GrimVault is a screen-reading tool offered as part of the
DarkerDB service. This tool periodically captures screenshots of Dark and Darker, which are then analyzed locally to detect the presence of tooltips. If a tooltip is identified, the relevant screen region is processed locally using Optical Character Recognition (OCR) to convert the tooltip into text. The extracted text is subsequently uploaded to
DarkerDB for the purpose of conducting a price check.
1.4 Cookies
We use session cookies (PHPSESSID) to maintain your login state.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process your payments and prevent fraud
- Send you technical notices and support messages
- Monitor and analyze usage patterns and trends
- Enforce our Terms of Service
3. Information Sharing
We share your information with:
- Stripe for payment processing
- Google Analytics for usage analysis
- Law enforcement when required by law
We do not sell your personal information to third parties.
4. Data Retention
We retain different types of data for varying periods:
- Account information: Until account deletion
- GrimVault logs: 7 days
- API usage logs: 14 days
- Analytics data: 30 days (Google Analytics may retain data longer per their policies)
5. Data Security
We implement security measures including SSL encryption, private network ACLs, and restricted access policies to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights
You may contact us at support@darkerdb.com to:
- Access your personal information
- Delete your account
- Update your personal information
- Object to our processing of your information
7. International Users
Our Services are hosted in the United States. If you access our Services from the European Union or other regions with data protection laws, please note that your information may be transferred to, stored, and processed in the United States. By using our Services, you consent to such transfer and processing.
8. Children's Privacy
Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- General Support: Join our Discord server
- Email: support@darkerdb.com